Skip to content
Claude Academy

Support

Ask a person.

No ticket portal and no chatbot. Email goes to a human, and replies land within one business day.

Common reasons

What people write in about.

Booking, transfers, and refunds

Moving to a different cohort, transferring a seat to a colleague, or requesting a refund. Include the name on the booking.

Email about this

Invoices and receipts

Itemized receipts, invoices for a company, W-9s, purchase orders, and vendor onboarding forms.

Email about this

Before the cohort

Setup trouble, access to the pre-cohort portal, or checking whether your environment will work.

Email about this

Accessibility

Captions, materials in another format, or anything that would make attending workable. Ask, and it gets accommodated where possible.

Email about this

Anything else, just ask.

Next cohort: Sep 15 – Sep 16, 2026 · 4 of 20 seats left